General conditions for use of this website, online application features and customer portal.
You agree to provide accurate information, use the website lawfully and not attempt unauthorized access, interference or misuse of the service.
Submitting an application or using the calculator does not create a right to a loan. Approval is subject to verification, eligibility, documentation, valuation where applicable and final sanctioned terms.
The applicable interest rate, charges, tenure, repayment frequency and total payable amount are determined by the approved loan terms and account schedule, not by website examples.
Gold loan eligibility depends on branch valuation and approved pledge terms. Ornament records, packet details and release are handled according to the applicable branch process and loan closure requirements.
You are responsible for keeping login credentials confidential. Account information displayed in the portal is for the linked customer record and should be reported if it appears incorrect.
Uploading a payment screenshot or transaction reference does not by itself mean payment has been credited. The payment becomes part of the loan account only after staff verification and approval.
System-generated receipts reflect payments recorded and approved in the loan system. QR verification may be used to confirm receipt status.
Website content and these terms may be updated from time to time. Material loan terms are governed by the applicable agreement and account records.
Questions may be submitted through our Contact Us page or the branch handling your account.
Last updated: 28 October 2026